Last Updated: 15.05.2024
1. Introduction
This Privacy Policy explains how HearToText - Speech to Text (“we”, “our”, “app”) by Mia Digital Solutions collects, uses, and protects your personal information. Our app provides transcription services by converting audio from video files into text. The app is free to use, but requires a subscription for access. We utilize Google Firebase technologies.
2. Information We Collect
2.1. User Information
- Name
- Email address
- Subscription information and payment details
2.2. App Usage Information
- Uploaded video files and transcriptions generated from those files
- In-app interactions and usage data
2.3. Device Information
- IP address
- Device type
- Operating system details
- Any other device-specific information
2.4. Media Access
- Audio recordings
- Videos and photos from the gallery
3. Methods of Information Collection
3.1. Information Provided Directly by Users Information you provide when creating an account and through in-app forms.
3.2. Automatically Collected Information Data collected through Google Firebase and other tracking technologies.
4. Use of Information
- To provide and improve our services
- To offer customer support
- To send notifications related to our services
- For security and fraud prevention
- For analysis and research purposes
5. Sharing of Information
5.1. Third-Party Service Providers Information may be shared with service providers like Google Firebase.
5.2. Compliance with Legal Obligations To respond to legal processes and official requests.
6. Data Protection
We implement reasonable and appropriate technical, administrative, and physical security measures to protect your information. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies through Google Firebase to monitor app performance and enhance user experience.
8. International Data Transfers
Your information may be stored and processed in countries with different data protection laws. We take necessary measures to ensure your data is protected.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Your Rights and Choices
- Right to access and correct your information
- Right to delete or restrict processing of your information
- Right to data portability
- Right to manage cookie settings
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
12. Contact Information
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
info@miadigitalsolutions.com